1Introduction — Why We Created This Policy
When you use fbajee, certain information is shared with us. This Privacy Policy exists to answer exactly what that information is, why it's collected, where it goes, and how securely it's kept.
Fbajee believes your privacy is a fundamental right. We only collect data that is genuinely necessary to provide our services — nothing more. This policy is written so you can understand your rights clearly and in full.
Fbajee does not trade in your data. Your data is yours — we use it only to provide our services.
This Privacy Policy applies to the fbajee.click website, Android and iOS apps, and all associated services. By creating an account or using the platform, you agree to this policy.
2What Information We Collect
Fbajee collects several types of information — some provided directly by you, and some collected automatically as you use the platform:
What We Don't Collect
- Your full bank account or card number — never
- Mobile banking PIN or OTP
- Your private messages or phone call records
- Photos from your camera or gallery (except for KYC)
KYC Verification: We may request a photo of your NID or passport for identity verification purposes only. This information is encrypted and never shared with third parties.
3Why This Information Is Collected
Fbajee only collects information when there's a genuine reason to do so. Every piece of data has a specific purpose behind it:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Mobile Number | Account Registration & OTP Verification | Yes |
| Date of Birth | Age verification (18+) | Yes |
| Payment Number | Deposit & Withdrawal Processing | Yes |
| NID Information | KYC Verification for High-Value Transactions | Where Required |
| Device Information | Multiple Account Detection & Security | Automatic |
| Usage Data | Platform Improvement & Betting Pattern Analysis | Optional |
| Location (IP) | Enforcing geographical restrictions | Automatic |
4How Your Information Is Used
Fbajee uses your information for the following purposes:
4.1 Service Operations
Your information is used to keep your account active, process bets, confirm payments, and complete withdrawals. Without it, we simply cannot provide the service.
4.2 Security & Fraud Prevention
Fbajee's security team analyzes device and IP data to detect suspicious activity — catching duplicate accounts, bonus abuse, and fraud attempts before they cause harm.
4.3 Personalised Experience
Fbajee analyses your betting preferences and history to show you relevant matches and offers. This is to make the service more convenient for you — not to sell your data.
4.4 Legal Compliance
Fbajee is legally required to provide necessary information when directed by a valid investigation from Bangladeshi legal authorities or a court order.
What We Don't Do: fbajee never sells your data to ad networks, data brokers, or third-party marketers.
5Sharing Information with Third Parties
Fbajee does not routinely share your information with outside parties. However, in the limited circumstances below, relevant data may be shared with the parties concerned:
BKash, Nagad, Rocket — only the information necessary to verify transactions.
When legally required to comply with a court order or assist in a legal investigation.
Server hosting and security providers — bound by strict confidentiality agreements.
Anonymized aggregate data — never traceable back to any individual.
Never shared with: Advertisers, data brokers, marketing agencies, or any third party not under contract with fbajee.
6Cookies & Tracking Technologies
Fbajee uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.
Cookie Types & Their Purpose
- Essential Cookies: Login sessions, security tokens — the site cannot function without these.
- Functional Cookies: Remembers your language, preferences, and settings.
- Analytics Cookies: To understand which pages are used most — anonymously.
How to Disable Cookies
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging in to fbajee.
7How Long Your Data Is Retained
Fbajee does not keep your data indefinitely. Each category of information has a defined retention period:
-
5 YearsAccount Information
Name, mobile number, email — retained while your account is active and for a set period after closure
-
7 YearsTransaction Records
Deposit, withdrawal & betting history — for legal compliance
-
2 YearsSupport Conversations
Live chat and email support records
-
6 MonthsLog Files
IP, device & session data — for security analysis
-
30 Days–1 YearCookies
Session cookies are deleted automatically; persistent cookies have their own expiry
-
30 DaysDeletion Request
Data is deleted within 30 days of a request, unless a legal obligation requires otherwise.
8Your Data Rights
You have full rights over your personal data on fbajee. Each of the following rights can be exercised through our support team:
You may request to know what information fbajee holds about you.
You can request corrections to any inaccurate or outdated information.
Request deletion of your data where there is no legal obligation to retain it.
You may request that we stop processing your data for specific purposes.
You may request a copy of your data in a specified format.
If you believe there has been a data protection breach, you can file a complaint with our support team or the relevant authority.
To exercise your rights: Email us at support@fbajee.click or reach out via live chat. We typically respond within 7 business days.
9Child Protection Policy
Fbajee strictly does not collect data from anyone under 18 and does not provide services to minors. Age is verified at registration, and identity documents may be requested in suspicious cases.
If you believe a minor's information has been submitted to fbajee by mistake, please notify us immediately — we will promptly delete the data and close the account.
For Parents: If you suspect your child is using fbajee, please contact us at support@fbajee.click. We will take action within 24 hours.
10Technical Data Protection Measures
Fbajee uses industry-standard technology to keep your data secure:
- TLS/SSL 256-bit encryption: All communication between your device and our servers is encrypted.
- Database Encryption: Stored data is also encrypted — no one can read it directly.
- Two-Factor Authentication (2FA): An added layer of security at login.
- 24/7 Monitoring: Our security team monitors for suspicious activity around the clock, 24/7.
- Regular Audits: Independent security experts conduct regular audits of fbajee's systems.
- Restricted Access: Only authorised staff can access specific data.
What Happens in the Event of a Data Breach? In the event of a security incident, fbajee will notify affected users within 72 hours and take immediate action.
11Privacy Policy Updates
Fbajee reserves the right to update this Privacy Policy as needed. For significant changes:
- You will be notified via app notification
- An introductory email will be sent (to your registered email address)
- A prominent notice will be displayed on the website
- Updated policies take effect 7 days after changes are made
Continuing to use fbajee after any changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
12Privacy Enquiries
For questions, concerns, or data rights requests regarding this Privacy Policy, please contact us:
Our Commitment: For data rights requests, fbajee will respond within 30 days — in most cases within 7 business days.